clear and concise communication

Aim: say enough to be understood and not too much to waste everyone's time.

Techniques:

Use the right language for your audience. Technical talk and abbreviations are there to save time if, and only if, they are understood by the other party too.
Check what has been understood - read body language (frowns or nods are key signs), ask questions - this gives the other party an opportunity to speak if they need or want to.
Say what you mean - be careful to do it with integrity and respect.
Be professional:

Speak to the person's face, make eye contact.
Speak clearly and at a suitable volume for your audience.
If you need to finish a point uninterrupted, politely say so e.g. "if I could continue...", "yes, that's right, that's related to ...", "just to finish this point..."

Euphemisms	Metaphors	Technical Talk
Lacking in tact: Doing the teenager* being blunt inappropriate emphasis using obscure teen talk, this is club membership just like technical talk. Over-doing it: Doing the maiden aunt* Never actually saying what is required: trailing off into silence, using hints and whispers Wanting / waiting for the other person to guess or assume what is meant	Over-doing it: Doing the sales rep* Giving too much detail with the wrong emphasis Overcomplicating the facts Apparently "hiding" the facts Can be patronising if the metaphor is an oversimplification Inappropriate assumptions and knowledge of another's interests or background	Lacking in technical terms - Doing the bore* Uses imprecise terms or over describes what is meant Speaks way too long Patronising if explanations are provided Over-doing technical talk: Doing the nerd* Exclusive language: are they talking to themselves?! Ambiguous language, especially between allied but different professions.

Euphemisms

Metaphors

Technical Talk

Lacking in tact: Doing the teenager*

Over-doing it: Doing the maiden aunt*

Never actually saying what is required: trailing off into silence, using hints and whispers
Wanting / waiting for the other person to guess or assume what is meant

Over-doing it: Doing the sales rep*

Lacking in technical terms - Doing the bore*

Over-doing technical talk: Doing the nerd*

*Please note, these are gross stereotypes based on my own biases and presumptions: not perfect, always human.